Members

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Member's Rights and Responsibilities

Members have the right to:

  • Receive information about the organization, its services, its practitioners and providers and member rights and responsibilities
  • To be treated with respect and recognition of their dignity and right to privacy
  • To participate with practitioners in making decisions about their health care
  • To a candid discussion of appropriate or medically necessary treatment options of their conditions, regardless of cost or benefit coverage
  • To voice complaints or appeals about the organization or the care it provides
  • To make recommendations regarding the organization’s member rights and responsibilities policies

Members have the responsibility to:

  • Supply information (to the extent possible) that the organization and its practitioners and providers need in order to provide care
  • To follow plans and instructions for care that they have agreed on with their practitioners
  • To understand their health problems and participate in developing mutually agreed-upon treatment goals to the degree possible

Member's Affirmation

  • Utilization Management decision making is based solely on appropriateness of care and service and existence of coverage. Your group does not specifically reward practitioners or other individuals for issuing denials of coverage or service care. Financial incentives for utilization management decision makers do not encourage decisions that result in underutilization.
  • If you want to obtain a copy of the decision making criteria utilized by your group for service decisions, this information is made available to the public upon request by contacting our Member Services Department at (888) 445-0062. The group is only required to disclose the criteria or guidelines for specific procedures or conditions requested.

X-Ray Facilities

NAMESERVICESADDRESSPHONEFAX
Medizen Advanced ImagingXRAY, US, CT, MRI, MAMMO, QCT17305 Brookhurst St.
Fountain Valley, CA 92708
(714) 968-8998(714) 968-8628

Labs

LocationAddressPhoneFaxOffice Hours
CMB Labs10703 Progress Way
Cypress, CA 90630
(714) 657-7369(714) 816-1500Mon-Fri: 7:00am-6:00pm
Sat & Sun: Closed
CMB Labs11100 Warner Ave
Suite 204
Fountain Valley, CA 92708
(714) 943-3753
(714) 880-3375
(714) 979-8889Mon-Fri: 8:00am- 4:30pm
Sat & Sun: Closed
CMB Labs1950 Sunnycrest Dr.
Suite 1600
Fullerton, CA 92835
(714) 880-3382(714) 446-0122Mon-Fri: 7:00am-3:30pm
Sat & Sun: Closed
CMB Labs12665 Garden Grove Blvd.
Suite 114
Garden Grove, CA 92843
(714) 467-0240
(714) 467-0241
(714) 467-0246Mon-Fri: 7:00am-4:30pm
Sat & Sun: Closed
CMB Labs5451 La Palma Ave.
Suite 11
La Palma, CA 90623
(714) 994-4973(714) 994-0202Mon-Fri: 9:00am-5:00pm
Sat: 7:00am-1:00pm
Sun: Closed
CMB Labs1078 Atlantic Ave.
Long Beach, CA 90813
(562) 628-9270(562) 628-9350Mon-Fri: 8:00am-5:00pm
Sat: 8:00am-1:00pm
Sun: Closed
CMB Labs3816 Woodruff Ave.
Suite 105
Long Beach, CA 90808
(562) 425-3244(562) 429-0305Mon-Fri: 8:30am-5:00pm
Sat & Sun: Closed
CMB Labs6221 Wilshire Blvd
Suite 205
Los Angeles, CA 90048
(323) 939-9701(323) 939-9769Mon-Fri: 9:00am-5:30pm
Sat & Sun: Closed
CMB Labs12980 Frderick St.
Suite E
Moreno Valley, CA 92553
(951) 243-2600(951) 243-6654Mon-Fri: 7:30am-5:00pm
Sat & Sun: Closed
CMB Labs2621 S. Bristol St.
Suite 201
Santa Ana, CA 92704
(714) 210-8987(714) 210-0328Mon-Fri: 8:00am- 5:30pm
Sat: 8:00am- 1:00pm
Sun: Closed
CMB Labs10301 Bolsa Ave #107
Westminster, CA 92683
(714) 839-2523(714) 839-2813Mon-Fri: 7:00am-4:30pm
Sat: 7:00am- 2:00pm
Sun: Closed
CMB Labs7631 Wyoming St.
Suite 105A
Westminster, CA 92683
(714) 657-7389(714) 657-7388Mon, Tues, Thurs, Fri: 7:30am-4:30pm
Wed & Sat: 7:30am- 1:30pm
Sun: Closed

Urgent Care Facilities

NameAddressPhoneOffice Hours
Advance Urgent Medical Group1401 W. First St.
Suite 101
Santa Ana, CA 92703
(714) 542-9700Mon-Fri: 8:30am-9:00pm
Sat: 8:30am-6:30pm
Sun: 9:00am-4:30pm
Holidays: 8:30am-4:30pm
Clineva Urgent Care6876 Katella Ave.
Cypress, CA 90630
(657) 256-5994Mon–Sun: 8:00am–8:00pm
Gateway Urgent Care1006 W. La Palma Ave.
Anaheim, CA 92801
(714) 778-3838Mon-Fri: 8:00am-10:00pm
Sat-Sun: 9:00am-9:00pm
Holidays: 9:00am-5:00pm
Sand Canyon Urgent Care-115775 Laguna Canyon Rd,
Suite 100,
Irvine, CA 92618
(949) 417-0272Mon-Fri: 8:00am-8:00pm
Sat: 9:00am-5:00pm
Sun: 11:00am-5:00pm
Closed Holidays
Sand Canyon Urgent Care-223521 Paseo De Valencia Suite 101,
Laguna Hills, CA 92653
(949) 206-4633Mon-Fri 8am-8pm
Sat 9am-5pm
Sun 11am -5pm
Sunrise Multispecialty Urgent Care867 S. Tustin Ave.
Orange, CA 92866
(714) 771-1420Mon-Fri: 7:00am-10:00pm
Sat, Sun, Holidays: 9:00am-5:00pm
Xpress Urgent Care – 1131 E. 17th St.,
Costa Mesa, CA 92627
(949) 548-8400Mon-Fri: 5:00pm-8:00pm
Sat-Sun: 8:00am-8:00pm
Closed Holidays
Xpress Urgent Care – 217612 E. 17th St.,
Tustin, CA 92780
(714) 243-5450Mon-Fri: 5:00pm-8:00pm
Sat-Sun: 8:00am-8:00pm
Closed Holidays
Xpress Urgent Care – 311741 Valley View St., Suite A,
Cypress, CA 90630
(714) 947-2660Mon-Fri: 8 a.m. – 8 p.m
Sat-Sun: 8:00am-8:00pm
Closed Holidays
Xpress Urgent Care – 44332 Katella Ave,
Los Alamitos, CA 90720
(562) 554-7501Mon-Fri: 8 a.m. – 8 p.m
Sat-Sun: 8:00am-8:00pm
Closed Holidays
Xpress Urgent Care – 512860 Beach Blvd, Suite E,
Stanton, CA 90680
(714) 698-4902Mon-Fri: 8 a.m. – 8 p.m
Sat-Sun: 8:00am-8:00pm
Closed Holidays
Xpress Urgent Care – 65888 Edinger Ave,
Huntington Beach, CA 90720
(714) 867-7900Mon-Fri: 8 a.m. – 8 p.m
Sat-Sun: 8:00am-8:00pm
Closed Holidays