Member's Rights and Responsibilities
Members have the right to:
- Receive information about the organization, its services, its practitioners and providers and member rights and responsibilities
- To be treated with respect and recognition of their dignity and right to privacy
- To participate with practitioners in making decisions about their health care
- To a candid discussion of appropriate or medically necessary treatment options of their conditions, regardless of cost or benefit coverage
- To voice complaints or appeals about the organization or the care it provides
- To make recommendations regarding the organization’s member rights and responsibilities policies
Members have the responsibility to:
- Supply information (to the extent possible) that the organization and its practitioners and providers need in order to provide care
- To follow plans and instructions for care that they have agreed on with their practitioners
- To understand their health problems and participate in developing mutually agreed-upon treatment goals to the degree possible
Member's Affirmation
- Utilization Management decision making is based solely on appropriateness of care and service and existence of coverage. Your group does not specifically reward practitioners or other individuals for issuing denials of coverage or service care. Financial incentives for utilization management decision makers do not encourage decisions that result in underutilization.
- If you want to obtain a copy of the decision making criteria utilized by your group for service decisions, this information is made available to the public upon request by contacting our Member Services Department at (888) 445-0062. The group is only required to disclose the criteria or guidelines for specific procedures or conditions requested.
X-Ray Facilities
NAME | SERVICES | ADDRESS | PHONE | FAX |
---|---|---|---|---|
Medizen Advanced Imaging | XRAY, US, CT, MRI, MAMMO, QCT | 17305 Brookhurst St. Fountain Valley, CA 92708 | (714) 968-8998 | (714) 968-8628 |
Labs
Location | Address | Phone | Fax | Office Hours |
---|---|---|---|---|
CMB Labs | 10703 Progress Way Cypress, CA 90630 | (714) 657-7369 | (714) 816-1500 | Mon-Fri: 7:00am-6:00pm Sat & Sun: Closed |
CMB Labs | 11100 Warner Ave Suite 204 Fountain Valley, CA 92708 | (714) 943-3753 (714) 880-3375 | (714) 979-8889 | Mon-Fri: 8:00am- 4:30pm Sat & Sun: Closed |
CMB Labs | 1950 Sunnycrest Dr. Suite 1600 Fullerton, CA 92835 | (714) 880-3382 | (714) 446-0122 | Mon-Fri: 7:00am-3:30pm Sat & Sun: Closed |
CMB Labs | 12665 Garden Grove Blvd. Suite 114 Garden Grove, CA 92843 | (714) 467-0240 (714) 467-0241 | (714) 467-0246 | Mon-Fri: 7:00am-4:30pm Sat & Sun: Closed |
CMB Labs | 5451 La Palma Ave. Suite 11 La Palma, CA 90623 | (714) 994-4973 | (714) 994-0202 | Mon-Fri: 9:00am-5:00pm Sat: 7:00am-1:00pm Sun: Closed |
CMB Labs | 1078 Atlantic Ave. Long Beach, CA 90813 | (562) 628-9270 | (562) 628-9350 | Mon-Fri: 8:00am-5:00pm Sat: 8:00am-1:00pm Sun: Closed |
CMB Labs | 3816 Woodruff Ave. Suite 105 Long Beach, CA 90808 | (562) 425-3244 | (562) 429-0305 | Mon-Fri: 8:30am-5:00pm Sat & Sun: Closed |
CMB Labs | 6221 Wilshire Blvd Suite 205 Los Angeles, CA 90048 | (323) 939-9701 | (323) 939-9769 | Mon-Fri: 9:00am-5:30pm Sat & Sun: Closed |
CMB Labs | 12980 Frderick St. Suite E Moreno Valley, CA 92553 | (951) 243-2600 | (951) 243-6654 | Mon-Fri: 7:30am-5:00pm Sat & Sun: Closed |
CMB Labs | 2621 S. Bristol St. Suite 201 Santa Ana, CA 92704 | (714) 210-8987 | (714) 210-0328 | Mon-Fri: 8:00am- 5:30pm Sat: 8:00am- 1:00pm Sun: Closed |
CMB Labs | 10301 Bolsa Ave #107 Westminster, CA 92683 | (714) 839-2523 | (714) 839-2813 | Mon-Fri: 7:00am-4:30pm Sat: 7:00am- 2:00pm Sun: Closed |
CMB Labs | 7631 Wyoming St. Suite 105A Westminster, CA 92683 | (714) 657-7389 | (714) 657-7388 | Mon, Tues, Thurs, Fri: 7:30am-4:30pm Wed & Sat: 7:30am- 1:30pm Sun: Closed |
Urgent Care Facilities
Name | Address | Phone | Office Hours |
---|---|---|---|
Advance Urgent Medical Group | 1401 W. First St. Suite 101 Santa Ana, CA 92703 | (714) 542-9700 | Mon-Fri: 8:30am-9:00pm Sat: 8:30am-6:30pm Sun: 9:00am-4:30pm Holidays: 8:30am-4:30pm |
Clineva Urgent Care | 6876 Katella Ave. Cypress, CA 90630 | (657) 256-5994 | Mon–Sun: 8:00am–8:00pm |
Sand Canyon Urgent Care-1 | 15775 Laguna Canyon Rd, Suite 100, Irvine, CA 92618 | (949) 417-0272 | Mon-Fri: 8:00am-8:00pm Sat: 9:00am-5:00pm Sun: 11:00am-5:00pm Closed Holidays |
Sand Canyon Urgent Care-2 | 23521 Paseo De Valencia Suite 101, Laguna Hills, CA 92653 | (949) 206-4633 | Mon-Fri 8am-8pm Sat 9am-5pm Sun 11am -5pm |
Sunrise Multispecialty Urgent Care | 867 S. Tustin Ave. Orange, CA 92866 | (714) 771-1420 | Mon-Fri: 7:00am-10:00pm Sat, Sun, Holidays: 9:00am-5:00pm |
Xpress Urgent Care – 1 | 131 E. 17th St., Costa Mesa, CA 92627 | (949) 548-8400 | Mon-Fri: 5:00pm-8:00pm Sat-Sun: 8:00am-8:00pm Closed Holidays |
Xpress Urgent Care – 2 | 17612 E. 17th St., Tustin, CA 92780 | (714) 243-5450 | Mon-Fri: 5:00pm-8:00pm Sat-Sun: 8:00am-8:00pm Closed Holidays |
Xpress Urgent Care – 3 | 11741 Valley View St., Suite A, Cypress, CA 90630 | (714) 947-2660 | Mon-Fri: 8 a.m. – 8 p.m Sat-Sun: 8:00am-8:00pm Closed Holidays |
Xpress Urgent Care – 4 | 4332 Katella Ave, Los Alamitos, CA 90720 | (562) 554-7501 | Mon-Fri: 8 a.m. – 8 p.m Sat-Sun: 8:00am-8:00pm Closed Holidays |
Xpress Urgent Care – 5 | 12860 Beach Blvd, Suite E, Stanton, CA 90680 | (714) 698-4902 | Mon-Fri: 8 a.m. – 8 p.m Sat-Sun: 8:00am-8:00pm Closed Holidays |
Xpress Urgent Care – 6 | 5888 Edinger Ave, Huntington Beach, CA 90720 | (714) 867-7900 | Mon-Fri: 8 a.m. – 8 p.m Sat-Sun: 8:00am-8:00pm Closed Holidays |